Warranty Policy
Overview
At Noble Pedal, we work with trusted UK suppliers to provide high-quality electric bikes. All products sold through our store are covered by a manufacturer’s warranty.
This warranty protects against manufacturing defects and faults under normal use.
Warranty Coverage
Warranty coverage typically includes key components such as:
- Frame
- Motor
- Battery
- Electrical components
The exact warranty period and coverage may vary depending on the brand and model.
For full details, please refer to the individual product page or contact us directly.
Warranty Period
Most electric bikes come with a manufacturer’s warranty of atleast 6 months, although this may vary by supplier.
What Is Not Covered
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or neglect
- Improper assembly or unauthorised modifications
- Consumable parts (e.g. tyres, brake pads) unless faulty
Making a Warranty Claim
If you experience an issue with your product, please contact us at:
Include:
- Your order number
- Description of the issue
- Photos or videos where possible
We will assess the issue and liaise with the supplier or manufacturer on your behalf to resolve it as quickly as possible.
Resolution
Depending on the issue, warranty claims may result in:
- Repair
- Replacement parts
- Replacement product (where applicable)
All resolutions are subject to the supplier’s warranty terms.
Our Role
As a retailer, Noble Pedal acts as the first point of contact for all warranty-related queries. We will manage communication with the supplier or manufacturer and keep you informed throughout the process.
Disclaimer
Warranty terms are set by the manufacturer and may vary between products. Noble Pedal does not independently provide warranties but facilitates claims in line with supplier policies.
If you have any questions regarding warranty coverage, please contact us at info@noblepedal.co.uk.