FAQS
FAQS
How long does delivery take?
Delivery times vary depending on the brand and product. Most orders are dispatched within 5 working days. For specific delivery estimates, please refer to the product page.
Do your electric bikes come with a warranty?
Yes, all bikes include a manufacturer’s warranty. Coverage and duration may vary by brand. Please see our Warranty Policy or product pages for more details.
Can I return my order?
Yes, we offer a 14-day return period in line with UK regulations. Please refer to our Returns Policy for full details and conditions.
Do I need a licence or insurance to ride an e-bike?
Most electric bikes sold are compliant with UK EAPC regulations, meaning no licence, tax, or insurance is required. Please check individual product specifications to ensure compliance.
Do you assemble the bikes before delivery?
Most bikes arrive partially assembled. Basic assembly may be required, such as attaching pedals or handlebars. Instructions are typically provided.
What happens if there is an issue with my bike?
If you experience any issues, please contact us and we will assist you directly. We will work with the supplier or manufacturer to resolve the problem as quickly as possible.
Where do you deliver to?
We currently deliver across the United Kingdom. Delivery availability may vary depending on the product.
How can I contact you?
You can contact us at info@noblepedal.co.uk or via our website contact form. We aim to respond within 24 - 48 hours.